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Talk to our team at Yep Casino

Talk to us now

Most questions are solved in the chat within minutes. Sign in first and skip the identity check.

Account and payments

Payment history, KYC uploads and limits live in your profile, open any time.

New to Yep?

Sign up, verify your email and claim the welcome package on your first deposit.

Start with a bonus

100% up to 4,300 zł + 100 FS

Every new account gets the welcome package on the first deposit.

Yep welcome bonus

How we help

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

Limits and help

Support can apply limits, time-outs and self-exclusion on request. Yep is strictly for players aged 18+.

Escalating an issue

If an answer does not solve the problem, reply and ask for a complaint to be opened. A senior agent reviews it and answers in writing.

Contact channels

Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].

Documents

Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.

Useful details

A username, a time and one screenshot are usually enough for us to find what happened. Never send us your password: we will never ask for it.

Hours and response times

Support is available 24/7. Chat replies usually arrive within a few minutes on live chat; e-mail can take a few hours.

One last thing

Thanks for playing with Yep. If we got something wrong, tell us.

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